On your departure from Ireland, there are 2 ways to receive your VAT / Sales Tax refund:
Additional conditions and personal allowances apply to residents from Great Britain in relation to providing proof of export. Find out more
Present your Horizon Card at the Horizon Tax Free Refund Desks or kiosks in the departure areas of both Dublin and Shannon airport or the kiosk at Cork airport. Please have your passport number, boarding card and credit card details ready when for viewing at the desk.
Dublin Terminal 2 Location
Fexco office and 24hr kiosks
There are 3 self service kiosks positioned in the departures area of T2, follow generic signage to VAT RETURNS
Dublin Terminal 1 Kiosk Location
A Fexco self service kiosk is positioned in Pier B, towards gates 301 – 313, adjacent to the Dixon retail unit.
Shannon Airport Location
Fexco office and 24hr kiosks
Cork Airport Location
You will find a 24 hour kiosk in the departures lounge at Cork airport.
Horizon Tax Free
Shannon AirportCo. Clare
Registering your Horizon Card does not mean you have claimed your VAT refund. VAT refunds can only be claimed on day of departure or afterwards.
When you use a Horizon Card, some stores will INSTANTLY discount the VAT.
If you don’t complete your claim within 30 days of leaving Ireland you will be charged for any VAT you were discounted in-store. Find out more
If a single purchase exceeds €2,000, you must have Customs verification prior to departure.
For a single item with a value of €2,000 and over, the non-EU tourist must have the tax free claim certified by Customs at the final point of exit from the E.U. Please leave sufficient time to visit the Customs desk prior to visiting the Horizon Tax Free Refund Desk or kiosk as each item must be presented to Customs, along with the receipt, before any VAT refund can be approved. A Customs phone is available in the arrivals hall at Dublin Airport Terminal 2 next to the Information desk or ask one of our friendly staff for assistance at the departures hall desk in Shannon airport and at Terminal 1 and Terminal 2 at Dublin airport.
Please be aware that, under Irish Revenue rules, tax claims which are certified in the non-EU tourist’s home country for individual purchases with a value 2k or above will not be accepted.
If you require a printed copy of your transactions and have used the Horizon Card, the Horizon Tax Free Refund Desk or kiosk at Dublin and Shannon or the kiosk at Cork airport can print a copy of your transactions, which can be stamped by Customs on inspection of the goods.
In the event that the Horizon Tax Free Refund Desks at Dublin and Shannon airport are closed, please use the kiosks located in front of the desks. Alternatively, envelopes are available outside the desks. Please complete ALL requested information on the envelope, enclose the Horizon Card and place in the post box provided. It is a good idea to take note of the Horizon Card number for future reference.
In order for a VAT refund to be authorised, Customs must be satisfied that you have complied with the conditions of the Retail Export Scheme. This should be certified at the final point of departure from the EU (European Union), which may not be the country where the goods were purchased.
If Ireland is not the last point of departure from the EU, Irish Customs Officers will certify a refund of VAT for goods purchased in Ireland subject to evidence that you have a ticket for a destination outside of the EU and are departing the EU within 24 hours.