Visitors from Great Britain

Present your Horizon Card at the 24/7 Self-Service Horizon Kiosks (located at Dublin, Shannon and Cork Airports) or at our Horizon Tax-Free Refund desks (located at Dublin and Shannon Airports) prior to your departure from Ireland. Be sure to allow yourself ample time to visit the desk or kiosks and have your debit or credit card and passport ready for processing. Follow the steps as advised. Please ensure you enter the correct details as failure to do so can result in a delay in processing.

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Transactions Between €75.00 - £390.00:

If you have spent between €75.00 and the equivalent of £390.00 (the exchange rate will vary on the day of your departure from Ireland) you are within your GB import duty allowance (personal allowance). No inspections or proof of importation is required. Once Irish Revenue officials approve your VAT claim(s) your VAT refund will be processed.

• Inspection by Irish Revenue required
• Inspection by HM Revenue & Customs required

Customers with Horizon Paper Voucher(s) can deposit them in the Horizon Drop Box (located beside the office in Dublin or Shannon Airports) or the Customs Post Box (located in Dublin, Shannon and Cork Airports). Please ensure the Horizon Paper voucher is fully completed before being deposited.

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Transactions between £390.01 - €1,999.99:

If your total goods amount is between £390.01 - €1,999.99 you are required to pay GB import Taxes and Duties on the goods when you enter Great Britain. When you finish your VAT claim through the kiosk, a transaction receipt will be printed displaying the value of your goods. The receipt must be stamped by HM Revenue & Customs officials when entering Great Britain as it will act as proof of importation into Great Britain and the payment of relevant VAT and duties. The stamped receipt should then be posted back to Horizon Tax Free, Transit Lounge, Shannon Airport, Co. Clare, Ireland, to secure your VAT refund. Once posted back, Revenue will approve the VAT claim(s) for processing.

• Inspection by Irish Revenue required
• Inspection by HM Revenue & Customs required

Customers with Horizon Paper Voucher(s) should not deposit the voucher(s) on departure from Ireland as they will need to be stamped by HM Revenue & Customs officials. As the GB import duty allowance has been exceeded a receipt that import taxes & duties have been paid must be attached before posting the vouchers(s) back. Once the voucher(s) has been stamped, they can be posted back to Horizon Tax Free Shopping for processing.

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Transactions over €2,000.00:

Present your Horizon Card at the Horizon Self-service kiosks and follow the steps as advised on screen. When you finalise your VAT claim(s) a transaction receipt displaying the total value of your goods will be printed along with a receipt for the transaction that is over €2,000. The receipts will need to be presented to Irish Revenue for inspection prior to departure. After Irish Revenue officials have completed an inspection and validation of the High Value item(s) they will stamp the receipts. The receipts also need to be stamped by HM Revenue & Customs officials when entering GB as it will act as proof of importation into GB and the payment of relevant taxes and duties. The stamped receipts should then be posted back to Horizon Tax Free, Transit Lounge, Shannon Airport, Co. Clare, Ireland to secure your VAT refund. Once posted back, Revenue will approve the VAT claim(s) for processing.

• Inspection by Irish Revenue required
• Inspection by HM Revenue & Customs required

Customers with Horizon Paper Voucher(s) should not deposit the voucher(s) on departure from Ireland. If one single item is over €2,000.00 customers must present the item for inspection by Irish Revenue officials prior to departure. As the GB import duty allowance has been exceeded a receipt that import taxes & duties have been paid must be attached before posting the vouchers(s) back. Once the voucher(s) has received the two required stamps, they can be posted back to Horizon Tax Free Shopping for processing.